Customer Service

At Ellison Machinery we know that a machine tool only brings value when its running. Our team of service technicians, application engineers and parts coordinators work together towards a single goal: to maximize the time your machine is available for processing parts.

We are committed to providing the highest quality technical support in the industry. Let Ellison Machinery Company exceed your expectations!

Technical Support and Service

Every call to Ellison Machinery Company’s award-winning service team is a call to action. Committed to providing the highest quality technical support in the industry, our service team is available to you 24 hours a day in the Phoenix and Tucson metropolitan areas. Our factory-certified technicians are available to quickly respond to your needs. Our machine service techs arrive at your shop with a fully stocked van and a focus on limiting your downtime.

If you have a technical question that needs an answer now – call our office at 480.968.5335 and you will be connected to a service technician who will answer your questions or let you know when your situation requires a personal visit.

For Technical Support and Service on your Haas CNC Machine Tools, please call 480.968.5877 and for your Mori Seiki CNC Machine Tools, please call 480.968.5335.

Ask about our Preventive Maintenance services! Maximize the time your equipment is available for processing parts and ensure your machine is operating at capability specifications for accuracy and repeatability.

Call Ellison Machinery for your CNC Machine Tool Maintenance & Repair

and let us exceed your expectations!

Every call to Ellison Machinery Company’s award-winning service team is a call to action. Committed to providing the highest quality technical support in the industry, our service team is available to you 24/7/365. Our five, factory-certified, technicians are available to respond to your needs, including one exclusively serving the Tucson area.

With expertise on a wide variety of machine tool brands and controls, our service techs arrive at your shop with a fully stocked van and a focus on limiting your down-time.

If you have a technical question that needs an answer now – call our office at 480.968.5335 and you will be connected to a service technician who will answer your question or let you know when your situation requires a personal visit.
Ask about our Preventive Maintenance services! Maximize the time your equipment is available for processing parts and ensure your machine is operating at capability specifications for accuracy and repeatability.
Call Ellison Machinery for your CNC Machine Tool Maintenance & Repair and let us exceed your expectations.

CNC Machine Parts

Ellison Machinery Company maintains a local inventory of over $2.0M to make sure we have what you need – when you need it!

Call our parts department to place your rush orders and you can arrange for pick up at our office, or we will ship it to you at your request.

For Haas Machine Parts, please call 480.968.5877

For Mori Seiki Machine Parts, please call 480.968.5335

Parts Department Fax: 480.287.8999

For general part information, including pricing & availability, or the status of an existing order, please submit the information below and a member of our team will be in touch ASAP.

Parts Request form...

Machine Applications and Programming

The machine tool is simply a tool to produce a part. The real power comes in the applications engineering. Ellison Machinery’s applications engineers have the experience necessary to help you get the most out of your machine tool.

Whether you require a program for a single part or an entire turnkey process with the right machine tool, workholding, tooling, programming, and training—we will work with you to find the right solution for you.

Haas CNC Lathe and Mill Training Classes

Ellison Machinery offers its customers several options for training on their CNC machine tools. For our Haas mill and lathe users, we provide operator G-code training in our state of the art classroom – free of charge! Our class schedule is listed below. We recommend registering as early as possible. Our class sizes are limited and fill up quickly!

Learn more about our training services...